Everything you need to know about the product and billing.
No. AstraGive operates as an Independent Software Vendor (ISV). When you create an account and click 'Buy Number', our system automatically handles the physical provisioning and places your number into our pre-verified 10DLC Messaging Service queue. You can begin accepting texts immediately without submitting any telecom paperwork.
Every single donation is mathematically linked to a specific Keyword and Campaign ID (e.g., General, Building, Relief). When you export your monthly ledger, every dollar is distinctly categorized. To eliminate routing errors and lower your liability, Stripe consolidates all daily funds into a single lump-sum payout to your master checking account. Your accountant simply uses our ledger report to execute precise internal transfers to your respective savings accounts.
Yes! AstraGive features strict Role-Based Access Control (RBAC). You can invite your MSP or Agency to your organization as a 'Manager'. They will be able to log into your dashboard, set up campaigns, and view analytics to generate reports for you. However, the system physically blocks them from viewing or modifying your Stripe API keys, payout configurations, or bank accounts.
Extremely. AstraGive is built on a PCI-DSS compliant architecture powered by Stripe. We never touch, process, or store raw credit card data on our servers. When a donor uses Apple Pay or Google Pay, the transaction is tokenized and processed entirely within Stripe's encrypted vault.
Stripe handles all payout routing. Standard payouts take 2 business days on a rolling basis. The money is deposited directly into the bank account you associated with your Stripe Connected account.
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